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Charter Oak Scanning is committed to maintaining privacy protections for its web users and customers.  This Privacy Policy is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our website at www.charteroakscanning.com or the services offered by Charter Oak Scanning in connection with the site as a service.  The terms “we,” “us,” and “our” refer to Charter Oak Scanning.  “You” refers to you, as a user of the site or customer of the service. By using our site and services, you consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy.

 I.   INFORMATION WE COLLECT

We collect “Non-Personal Information” and “Personal Information.”  Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, preferences you submit and preferences that are generated based on the data you submit.  Personal Information is information that can be used to identify or contact you or to identify other people and includes your email and other information which you submit to us through the contact us process at the Site. 

Personal Information:  To access and use elements of the Service you may choose or need to submit certain Personal Information.  You may choose not to provide us with certain Personal Information but then you may not be able to take advantage of certain features of www.charteroakscanning.com.  Personal Information we may collect includes your name, email address, phone number, your location, images or video and other information which you submit to us through the Site.  To the extent you provide us with identification information regarding third-parties, you hereby represent and warrant to the Company that you are the sole and exclusive owner of such information and all rights in such information (including copyrights) or that you have written permission from the owner to submit such information to the Company. By submitting this Personal Information through the Site, you are authorizing us to collect, store and use your Personal Information in accordance with this Privacy Policy.

Non-Personal Information:  When you visit www.charteroakscanning.com, we may monitor your activity on the Site. We may collect various categories of Non-Personal Information, including, without limitation, anonymous usage data, general demographic information, and aggregated statistics generated from visitors to our Site.  This information will not be stored in a manner that is personally identifiable with you.  The Site does not use cookies.

Minors:  Charter Oak Scanning does not knowingly collect or solicit information from anyone under the age of 16.  If you are under 16, please do not send any information about you to us, including your name, address, telephone number, or email address.  No one under age 16 may provide any information to or on the site.

General Information and Accuracy:  Any information you provide to Charter Oak Scanning must be true, accurate, current, non-misleading and consistent and relevant for the purpose for which you are providing the information.

II.   HOW WE USE AND SHARE INFORMATION

Personal Information: Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent.  We use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.  We use Constant Contact for the use of our email communications when sending our monthly e-blast to customers and those that have signed up to receive it through www.charteroakscanning.com.

Non-Personal Information: In general, we use Non-Personal Information to help us improve the service and customize the user experience.  We also may aggregate Non-Personal Information in order to track trends and analyze how users use the site.  This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion. 

Mergers, Acquisitions and Similar Business Transactions:  In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred.  You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy.

Compliance with Law: We may disclose any information, including, without limitation, Personal Information, we deem necessary, in our sole discretion and without your prior permission, to comply with any applicable law, regulation, legal process or governmental request.

III.   HOW WE PROTECT INFORMATION

We implement security measures designed to protect your information from unauthorized access including encryption and firewalls.  However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software.  By visiting www.charteroakscanning.com or using our service, you acknowledge that you understand and agree to assume these risks.

IV.   YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION

Promotional Communications: You have the right at any time to prevent us from contacting you for marketing purposes.  When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail.  You can also indicate that you do not wish to receive marketing communications from us by contacting us at info@charteroakscanning.com.

Community:  We may offer features that allow users to connect and communicate in public or semi-public spaces on our site, such as our blog or links to online Facebook groups.  You acknowledge and agree that you have no expectation of privacy concerning your use of these community platforms.  You acknowledge that personal information that you communicate via these platforms may be seen and used by others and may result in unsolicited communications.  We strongly encourage you not to disclose any personal information about yourself in your communications via those platforms.

Testimonials:  With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at info@charteroakscanning.com

V.   LINKS TO OTHER WEBSITES

AND USE OF THIRD-PARTIES.  As part of our service, we may provide links to or compatibility with other websites or applications.  However, we are not responsible for the privacy practices employed by those websites or the information or content they contain.  This Privacy Policy applies solely to information collected by us through our website and service.  Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our website or via our service.  The privacy policy of that other website or application will apply to your access or use of that site or application.  We encourage our users to read the privacy statements of other websites before proceeding to use them. 

VI.   CHANGES TO OUR PRIVACY POLICY

We reserve the right to change this Privacy Policy at any time and if we decide to change our Privacy Policy, we will post those changes on this privacy page and such changes shall become effective immediately.  If the changes to the Privacy Policy are significant, we will indicate the effective date of such changes via e-mail communication and by posting the announcement predominately on our website.  If you continue to access and/or use the Sites after the effective date of such changes, then such access and/or use will be deemed an acceptance of and an agreement to follow and be bound by the Privacy Policy as changed.  For this reason, you should periodically check our site and this privacy page for updates.

VII.   CALIFORNIA RESIDENTS

If you are a resident of California, in addition to the rights set forth in this Privacy Policy, you have the right to request information from us regarding the manner in which we share certain categories of Personal Information with third parties for their direct marketing purposes.  

VIII.   VISITING OUR SITE FROM OUTSIDE THE UNITED STATES

Our site is hosted in the United States and is governed by United States law. If you are visiting our site from outside the United States, please be aware that information may be transferred to, stored and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. By using our site, you consent to your information being transferred to our facilities as described in this Privacy Policy.

IX.    CONTACT US

If you have any questions regarding this Privacy Policy or our practices, please contact us by sending an email to info@charteroakscanning.com or by calling us on 860-495-0005.  If you do wish to delete or correct your information, please send an email to info@charteroakscanning.com.

Last Updated: This Privacy Policy was last updated on February 20, 2019.